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Terms & Conditions

Welcome to Salty Affair. By using www.thesaltyaffair.com (the “Site”), you agree to our terms and conditions. These are here to keep things smooth and transparent for you and us.

1. Using the Site

By placing an order, you confirm you're 18 years of age or older and agree to our terms and conditions. Please ensure all your details (especially delivery info) are accurate at checkout.

We may update these terms from time to time, so it’s good to check back before making a purchase.

2. Privacy

We care about your privacy. For more details, check out our Privacy Policy.

3. Our Designs

Everything you see on our website, from product images to descriptions and visuals, belongs to Salty Affair. Please don’t copy, reproduce, or share without permission.

4. Orders & Product Info

We do our best to make sure product details and photos are accurate. Still, colors may vary slightly from screen to screen, and there may be small differences between batches.

5. Pricing

All prices are shown in AED (United Arab Emirates Dirhams). Prices exclude VAT, which may be added depending on your delivery location.

6. Payment

We accept secure payments through the checkout page. Orders must be paid in full before shipping. If a payment doesn’t go through, your order won’t be processed.

7. Shipping

We ship worldwide via trusted partners like DHL.

  • UAE + GCC: Free shipping

  • International: Free shipping for orders over AED 2,000

  • For orders less than AED2000, a flat shipping rate of AED130 will be applied.

  • Orders ship Monday to Friday (excluding UAE public holidays)

Please ensure your delivery address is accurate. Failed deliveries due to incorrect info or missed attempts may result in extra charges.

8. Duties & Taxes

Customs fees and import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping prices.

9. Returns & Exchanges

Swimwear

Due to hygiene reasons, all swimwear sales are final. We do not accept returns or exchanges unless the item is damaged or defective.

If your item is faulty, please contact us at customerservice@thesaltyaffair.com within 48 hours of delivery, with your order number and photos.

Resortwear

We accept exchanges (within 7 days of delivery) for non-swimwear items like dresses, tops, or sets, provided that:

  • Items are unworn, unwashed, and in original condition

  • Tags and liners are intact

To start a return or exchange, email us at customerservice@thesaltyaffair.com

Return shipping costs may apply. If a refund is approved, shipping fees will be deducted.

10. Cancellations

If you'd like to cancel your order before it ships, please email us ASAP. Once shipped, we can’t cancel the order.

11. Contact

For questions, reach us at customerservice@thesaltyaffair.com — we're happy to help!